1. General Shipping Information
We currently ship within Australia only.
Shipping options, costs, and delivery times may vary depending on your location and the size/weight of your order.
2. Processing Time
Orders are typically processed within 2–3 business days (Monday to Friday), excluding weekends and public holidays.
During peak seasons or promotional periods, processing times may be slightly longer. If this happens, we will keep you informed.
3. Shipping Rates
Free Shipping – We offer free shipping on all orders within Australia, with no minimum purchase.
4. Estimated Delivery Times
Here’s what to expect once your order is processed:
Processing Time: 2–3 business days (Monday to Friday)
Transit Time: 4–9 business days (Monday to Friday)
Total Delivery Time: 6–12 business days
Order Cutoff Time: 5:00 PM
Time Zone: AEST (Australian Eastern Standard Time)
Delivery times are estimates, however we work with reliable carriers to ensure timely delivery.
All orders include tracking information, which will be provided via email once your order has been shipped.
5. Shipping Restrictions
We may not be able to deliver to certain PO Box addresses, military addresses, or restricted areas depending on the carrier.
Certain locations (remote or regional areas) may experience longer delivery times.
6. Failed Delivery or Returned Packages
If a delivery fails due to an incorrect address or unsuccessful delivery attempts, the order may be returned to us.
If this occurs, we will contact you to arrange a reshipment. Any additional costs will be clearly communicated and must be approved by you before processing.
7. Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us as soon as possible at:
Blyneo will take full responsibility for orders lost or damaged during delivery and will provide a replacement or refund in accordance with Australian Consumer Law.
8. Compliance with Consumer Law
Nothing in this Shipping Policy limits your rights under the Australian Consumer Law.
9. Shipping Policy Updates
We may update this Shipping Policy from time to time to improve our services or to meet platform requirements. The latest version will always be available on this page.
Last updated: February 10, 2026
Contact Information
Store Name: Blyneo
Address:
5 Bright Cl
Edensor Park, NSW 2176
Australia
Phone: +61 2 9099 1738
Email: contact@blyneo.com
Monday to Friday: 9:00 AM – 5:00 PM (AEST)
Saturday & Sunday: Closed
We aim to respond to all inquiries within 24 hours during business days.