Frequently Asked Questions (FAQ)
Quick answers about shipping, returns, payments, and support.
We currently ship within Australia only. At this time, we do not offer international shipping.
We offer free shipping on all orders within Australia, with no minimum purchase.
Orders are typically processed within 2–3 business days (Monday to Friday), excluding weekends and public holidays.
After processing, estimated transit time is 4–9 business days.
Total delivery time is typically 6–12 business days.
Total delivery time is typically 6–12 business days.
Our order cutoff time is 17:00 AEST. Orders placed after this time may be processed the next business day.
We offer a 30-day return policy.
Items must be unused, in original packaging, and accompanied by proof of purchase.
To start a return, email contact@blyneo.com.
Items must be unused, in original packaging, and accompanied by proof of purchase.
To start a return, email contact@blyneo.com.
We do not accept returns for gift cards.
Sale items may not be eligible for change-of-mind returns. However, if an item is faulty, damaged, or not as described, you may still be entitled to a remedy under Australian Consumer Law.
Sale items may not be eligible for change-of-mind returns. However, if an item is faulty, damaged, or not as described, you may still be entitled to a remedy under Australian Consumer Law.
Please email us immediately at contact@blyneo.com if your item is defective, damaged, or incorrect.
We will resolve the issue according to Australian Consumer Law.
We will resolve the issue according to Australian Consumer Law.
We accept Visa, Mastercard, American Express, and Discover.
All prices are listed in AUD.
All prices are listed in AUD.
Email: contact@blyneo.com
Phone: +61 2 9099 1738
Address: 5 Bright Cl, Edensor Park, NSW 2176, Australia
Hours: Monday to Friday, 09:00–17:00 (AEST).
Phone: +61 2 9099 1738
Address: 5 Bright Cl, Edensor Park, NSW 2176, Australia
Hours: Monday to Friday, 09:00–17:00 (AEST).
Security & Privacy: Our checkout uses SSL encryption and payments are processed via PCI-compliant providers.
Contact Information
Store Name: Blyneo
Address:
5 Bright Cl
Edensor Park, NSW 2176
Australia
Phone: +61 2 9099 1738
Email: contact@blyneo.com
Business Hours:
Monday to Friday: 9:00 AM – 5:00 PM (AEST)
Saturday & Sunday: Closed
We aim to respond to all inquiries within 24 hours during business days.